Reviews for Dr. Lance Read in The Colony, TX

Item: PURE Oral Surgery
Rating: 4
Author: D.W.

Patient Feedback

At PURE Oral Surgery, our team blends compassion and skill with advanced technologies and techniques to provide the highest level of oral and maxillofacial surgery to Dallas, TX patients. We know that choosing the best oral surgeon for your needs is important to you and your family, and are dedicated to placing your health, safety, and comfort above all else when providing care. To give you a better understanding of what it's like to visit our DFW oral surgery practices, we've compiled a collection of recent patient reviews. The PURE Oral Surgery team values patient feedback, as it's the benchmark that helps ensure we deliver the exceptional care our patients deserve. Before scheduling your visit, please take a moment to read our reviews so you can make the best decision for your oral health and wellness.

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4.0

Review from D.W. | Source: Google | Dec 31, 2021

This review is to be ongoing throughout my process here at PURE.Extrapolation: I would absolutely recommend.Read on for full review.First impression was made when they were unable to take my initial call. They returned the call and asked me to call back. The following day I tested this by calling a number of times. Never answered. So, I came in. Reception was decent, but it was too slow to merit not answering the phone. Having been told the process would only take 20 minutes, I made an apt for the consultation. Showing up for my SCHEDULED apt for a 20 min process, I've been here over an hour and have yet to see a doctor.The mouthwash and to go toothbrushes in the bathroom are a nice touch.As stated I'll update this as it progresses.Update: The doctor came in shortly after my initial review posted. He apologized for the delay, and threw in a platelet treatment in way of apology. Very cool. However, I had to leave before my surgery quote was even generated. When I'd mentioned the need to go based on my schedule, there were no apologies for the wait from front desk personnel. The consultation itself was fine; quick, informative and concise. Concerning the front desk attitude and overall scheduling process, they have room for improvement.More to come concerning the pre and post surgery experience.Concerning the day of surgery: Everthing went great. They were able to fit me in earlier than expected in response to my schedule. Bedside manner in prep was flawless. Calming, yet authorative. I feel fine and the surgery was just about an hour.Friday following extraction: almost no pain at all; even skipping pain pills. This held true throughout. I have to say, the experience was a bit anti climactic when considered next to the tales told of extraction. I found bleeding to have stopped roughly 40 hours after op. Minimum swelling. I cant speak on anyone else experience, but I can say this was a breeze.Thank you PURE for your help in this life changing procedure. All I all, I'd recommend. More

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